MedView Flow 2020-10-21T04:03:32+00:00

MedView Flow

Seamlessly blend your existing paper prescription workflow to manage new electronic prescriptions.

MedView Flow is a pharmacy workflow management tool that brings paper based and electronic prescriptions into the one electronic workflow (or queue). Developed to ensure all Australian pharmacies can embrace the change to ePrescriptions with confidence, MedView Flow allows you to queue all incoming prescriptions and other tasks from submission to dispensing, checking and collection.
MedView Flow allows your patients to submit their ePrescription directly into your queue via email or SMS with MedView Patient Connect, an optional module within MedView Flow.
With the introduction of My Script List (MySL) over the coming months you will also be able to complete patient consent and access your patients MySL within MedView Flow, providing you and your patients further flexibility in digitally accessing their medications.
MedView Flow is a cloud-based tool which can be used with any dispensing software and is patient platform agnostic – meaning patients can use their preferred pharmacy app or website to submit their prescription.

Preview MySL in action within MedView Flow

“MedView Flow is fairly intuitive, you start at the Script In and work through the process. I like that all the information is displayed in the picture of the prescription and written out on the screen.”

Tom, Owner of Priceline Pharmacy Mooroolbark

“MedView Flow is easy and intuitive, and requires little staff training.”

Josh, Pharmacist at Armidale Life Pharmacy

“ePrescriptions are easy for the customer and less paperwork. Even in a small town all the doctors are taking it on board, if you don’t adapt you will lose foot traffic. MedView Flow is easy to operate once you get the hang of it, and the pharmacists and staff have been able to pick it up easily.”

Larissa, Pharmacist at Priceline Pharmacy Nowra

“Good to be at the cutting edge. We are looking forward to the bigger picture with Active Script List!”

Tom, Owner of Sydenham Pharmacy

“We’ve just had such a disaster just trying to get scripts for our customers with COVID. I like the fact that ePrescriptions are secure and that it is now possible to manage our patients medications supply remotely. We are looking forward to managing our DAA patients.”

Fiona, Owner of Priceline Pharmacy Ararat

“Considering how complex ePrescriptions can be, MedView Flow is an easy step by step process. I definitely see the benefit of ePrescriptions, the Doctor can send the script to the patient straight away and does away with the fax which is so hard to manage.”

Jaya, Pharmacist at Priceline Pharmacy Armidale

Get ePrescription ready with MedView Flow


Register here

What is an ePrescription?

Whilst prescription information has been transmitted electronically via eRx Script Exchange for over a decade, the legal document has remained the signed piece of paper. An ePrescription changes this so that the legal document becomes the prescription data which resides in eRx (or MediSecure).
Whilst the patient remains in control of who can access their prescription, the signed piece of paper is no longer required. It’s important to remember that this new type of prescription will be an option and some patients may still elect to receive a paper prescription.

How will an ePrescription be transmitted?

An ePrescription is transmitted from the doctor’s prescribing system to the prescription exchange (eRx or MediSecure) in an encrypted format. Once the legal prescription is in the exchange the patient controls which pharmacy can access it in one of two ways. The patient can choose to receive a Token via SMS, email or paper printout for each item prescribed, or they will be able to register for MySL, an active script list.

How do I prepare my pharmacy for ePrescriptions?

It’s important to start preparing your pharmacy now for ePrescriptions. Visit to find a range of resources, including – FAQ’s, ePrescribing Checklist and Guides, all designed to help you get your team and pharmacy ready to accept your first ePrescription.

MedView Patient Connect

Allow your patients to submit their ePrescription from anywhere, at anytime.

MedView Patient Connect enables patients to forward their ePrescription tokens to your pharmacy and directly into your MedView Flow Queue.
When a patient visits their prescriber, they now have the choice to receive their script as an ePrescription token, either as an email or SMS. The patient is then able to submit their ePrescription token via email or SMS to their pharmacy of choice. MedView Patient Connect is intended to assist patients isolated by COVID-19 restrictions and supports contact-less pick-up and delivery for new and repeat ePrescriptions.


MedView Patient Connect is an optional module of MedView Flow and will be made available to all MedView Flow pharmacies for FREE until 30 November 2020*.
After this period the indicative pricing for MedView Patient Connect is $30 exGST per month, per pharmacy excluding messaging costs list below-

* From 24 August 2020 all pharmacies with MedView Flow will have MedView Patient Connect activated and will need to deactivate the feature if they no longer want access to the service. Free access is subject to MedView Patient Connect fair use policy on transaction costs.

Patient resources

See how patients send ePrescriptions
Download patient brochure



Contact Us
T & C’s
Privacy Policy