MedView Flow
Seamlessly blend your existing paper prescription workflow to manage new electronic prescriptions.
MedView Flow is a pharmacy workflow management tool that brings paper based and electronic prescriptions into the one electronic workflow (or queue). Developed to ensure all Australian pharmacies can embrace the change to ePrescriptions with confidence, MedView Flow allows you to queue all incoming prescriptions and other tasks from submission to dispensing, checking and collection.
MedView Flow is a cloud-based tool which can be used with any dispensing software and is patient platform agnostic – meaning patients can use their preferred pharmacy app or website to submit their prescription.
Give your patients flexible access to their medications
MedView Flow Mobile
Help your patients skip the queue with the MedView Flow Mobile App. Your pharmacy team can wirelessly scan your patients paper prescription barcodes or ePrescription tokens from anywhere in the pharmacy.
MedView Patient Connect
Allow your patients to submit their ePrescription tokens from anywhere, at any time directly into your queue via email or SMS with MedView Patient Connect, an optional module within MedView Flow.
My Script List
With the introduction of MySL (My Script List) you will be able to assist patients to register for and request access to their MySL active script list for dispensing, removing the need for ePrescription tokens.
Get ePrescription ready with MedView Flow
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What is an ePrescription?
Whilst prescription information has been transmitted electronically via eRx Script Exchange for over a decade, the legal document has remained the signed piece of paper. An ePrescription changes this so that the legal document becomes the prescription data which resides in eRx (or MediSecure).
Whilst the patient remains in control of who can access their prescription, the signed piece of paper is no longer required. It’s important to remember that this new type of prescription will be an option and some patients may still elect to receive a paper prescription.
How will an ePrescription be transmitted?
An ePrescription is transmitted from the doctor’s prescribing system to the prescription exchange (eRx or MediSecure) in an encrypted format. Once the legal prescription is in the exchange the patient controls which pharmacy can access it in one of two ways. The patient can choose to receive a Token via SMS, email or paper printout for each item prescribed, or they will be able to register for MySL, an active script list.
How do I prepare my pharmacy for ePrescriptions?
It’s important to start preparing your pharmacy now for ePrescriptions. Visit erx.com.au to find a range of resources, including – FAQ’s, ePrescribing Checklist and Guides, all designed to help you get your team and pharmacy ready to accept your first ePrescription.
“MedView Flow is fairly intuitive, you start at the Script In and work through the process. I like that all the information is displayed in the picture of the prescription and written out on the screen.”
“MedView Flow is easy and intuitive, and requires little staff training.”
“ePrescriptions are easy for the customer and less paperwork. Even in a small town all the doctors are taking it on board, if you don’t adapt you will lose foot traffic. MedView Flow is easy to operate once you get the hang of it, and the pharmacists and staff have been able to pick it up easily.”
“Good to be at the cutting edge. We are looking forward to the bigger picture with Active Script List!”
“We’ve just had such a disaster just trying to get scripts for our customers with COVID. I like the fact that ePrescriptions are secure and that it is now possible to manage our patients medications supply remotely. We are looking forward to managing our DAA patients.”
“Considering how complex ePrescriptions can be, MedView Flow is an easy step by step process. I definitely see the benefit of ePrescriptions, the Doctor can send the script to the patient straight away and does away with the fax which is so hard to manage.”
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