Worx

The integrated solution that allows your pharmacy team to seamlessly provide full scope activities to your community.

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Eliminate chaos in your dispensary with Worx

Worx streamlines dispensary operations with a real-time digital workflow, empowering pharmacy teams to deliver exceptional customer service - even during the busiest of times.

By intelligently triaging pharmacist consultations and appointments, as well as medication orders across all script formats and points of entry, Worx consolidates actionable tasks and directs attention to the next priority item. The result? A focused dispensary team that consistently enhances efficiency and patient care.

End-to-End Visibility of Dispensary Operations

Worx provides a real-time view of wait times, allowing pharmacies to efficiently manage workloads and expectations, particularly during peak periods.

The powerful analytics provides insightful reporting to measure how efficiently tasks are being performed in the pharmacy.

Complete Workflow Control and Automation

With customisable Consultation Types the flexibility offered by Worx will meet the needs of every individual pharmacy.

Team members can remain focussed on allocated tasks relevant to their role. With dynamic prioritisation continuously directing the most urgent items to be handled first.

An Exceptional Customer Service Experience

For customers calling back or with an item “on order” Worx will automatically send an SMS notification when their prescriptions/s are ready for collection.

Digital messages replace sticky notes for clear and coordinated communications.

Worx streamlines pharmacy operations by creating a virtual basket for each customer.

This basket consolidates all script orders, consultations, appointments, and notes into a single, interactive reference tile. It features intuitive tagging, quick action buttons, and color-coded status indicators that clearly display script wait times and target fulfillment times.

By surfacing all prescriptions - digital or paper - Worx eliminates the need for traditional “scripts on file” drawers, enhancing both efficiency and accessibility.

Empower Your Team with Worx

Looking for a solution to help you to remove the complexity of the dispensary?
Worx extends MedView Flow to streamline all types of work handled by the dispensary team, so they can remain focussed on patient care and service.

Connect with the Digital Patient

The MedView Flow Pro integration enables patients to use their preferred pharmacy app or website to submit their prescription orders remotely. All items received by your MedView Flow queue are automatically and instantly added to Worx.

Join the smart basket revolution

Industry-first technology - MedView Digital Baskets transforms the way you handle scripts. Embed your prescription baskets in the digital pharmacy workflow and provide faster, safer, and easier script service for you and your customers.

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Worx Enquiry

Please complete the below form to request a quote, a team member will contact you to discuss Worx for your pharmacy.